Frequently Asked Questions

📦 When will I receive my order?

We process orders within 1-3 business days. Shipping usually takes 7–15 business days, depending on your location.

 

🔄 Can I return or exchange a product?

Yes! You can return or exchange your product within 7 days of delivery if it’s unused and in original packaging. Contact us at support@phonexpress.store for help.

 

🌎 Do you ship internationally?

Currently, PX Mobile ships only within the U.S.

💳 What payment methods do you accept?

We accept all major credit cards, PayPal, and secure payment gateways.

 

🛠 My product arrived damaged or defective. What should I do?

We’re so sorry! Please contact us at support@phonexpress.store with a photo of the issue and we’ll make it right.

✉️ I didn’t receive a confirmation email. What should I do?

Check your spam folder first. If you still can’t find it, reach out to us and we’ll resend it.